Shopping experience list

 
Shopping experience list [lolita related]
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Bodyline [link]
purchases: Too many times to count
quality: Very good.
sizes: Runs a bit smaller than estimated often. I buy TLL whenever I can.
website: The new website has improved, it loads faster. Use online shopping chart to order. Pictures are very tricky, sometimes too small, and the colors don't appear right sometimes.
payment: Paypal
shipping: DHL, fast and reliable, takes about 3 days to receive an order. (Today DHL is not available)
communication: Bad, they don't speak english and it takes a long time to get a reply. Also they spam me.
comment: I like their clothing, but I dislike their shoes.




Fanplusfriend [link]
purchases: About 5 times
quality: Bad
sizes: Very confusing. I always get the wrong size no matter what.
website: Easy to navigate. Use online shopping chart to order.
payment: Paypal
shipping: UPS, good and reliable.
communication: Bad. Takes a long time for the to answer emails, sometimes they don't answer at all, and they don't keep their promises when I try hard to make sure I buy the right size.
comment: No matter how many new chances I give this company they always mess up. The sizing chart is not correct (shirts too big), the petticoat unraveled, the socks came dirty, the bag broke instant, the dresses are made of thin fabric hard to shape, the clothing has unfinished hems (holes), they send me the wrong size, the custom made dress is too small. It never ends.




Anna House [link]
purchases: 2
quality: Very good
sizes: Reliable. Custom is absolutely perfect.
website: Easy to navigate. Order via email and use the order form on their website. Pictures can be tricky since they use lamp light instead of daylight.
payment: Paypal
shipping: Hong Kong Post, with tracking number. Delivery took about 2-3 weeks.
communication: Very good
comment: Very friendly, wonderful quality and makes perfect custom. They're very fast in making clothing. Within a week everything is ready to ship. I never had any problems. One time they accidentally made a dress too short, but they acted fast, payed for the extra shippings back and forth, resew the dress and sent it back to me fast. No problems whatsoever. Very accommodating service.




Innocent World [link]
purchases: 2
quality: Very good
sizes: Just as estimated.
website: Easy to navigate. Use online shopping chart to order.
payment: Paypal
shipping: Fast and smooth. No trouble.
communication: Good. I haven't been in need to contact them but I have received their emails.
comment: Will definitely buy from here again! I love their stuff!




Metamorphose [link]
purchases: 1
quality: very good:
sizes: very good. however sizing listed on their website can be very confusing when they measure in the back and don't include the straps in the measurements.
website: easy to navigate. Use online shopping chart to order
payment: paypal
shipping: it took a long time for them to ship my dress.
communication: good. they respond to my email about the slow shipping.
comment: I hope to buy from here again!




Qutieland [link]
purchases: 4
website: Easy to navigate. Use online shopping chart to order.
payment: Paypal
shipping: EMS, very fast.
communication: Very good. Always respond fast and if they don't they always have a good reason for it and they always apologize. They even followed up my white moon order and asked me how i liked the dress since white moon was a new brand to them and they wanted to get my opinion about it. They also email me and gave me suggestions about changes in the items i ordered to make it easier to wear since i always wear in layers! :) How kind! And they always keep their promises!
comment: Friendly and reliable, it's easy to have a dialog with them and they do anything they can to find the right product for me, I always ask for new colors and they always find a solution for me asking the factories for color samples and so on. If a color is sold out they still managed to make the factory make me one single dress extra in the last color just for me. They're amazing!!!

brand: Dear Celine
items: 5
quality: very good
sizes: Very good. They make custom exactly according to your measurements, don't add space or else it will be too big.

brand: White moon
items: 1

quality: so-so. I didn't like it too much, but it's okay.
sizes: I added 4 cm in my chest measurements in my custom order, yet it's too tight.

brand: dream of lolita
items: 1
quality: the straps of my bag broke, however they have made a new version with better handles so I believe they have improved their products.
sizes: n/a

brand: Loris

items: 1

quality: It looks very very pretty. I haven't usit it yet, but time will tell :) (i will update this)

sizes: n/a

Closet Child [link]

purchases: 2

quality: Very good

sizes: Clearly estimated, the items is often a little bit bigger than estimated to my happy surprise.

website: Easy to navigate. Use online shopping chart to order

payment: Paypal

shipping: Fast and reliable.

communication: Good. I haven't been in need to contact them but I have received their emails. They have English speaking staff. owever they're a bit slow to send the invoice.

comment: Very good! Will buy from here again! A extra good thing is that they hold items for you in case you're searching for other things too that might pop up in the store some other day! Means you can have all you items shipped at the same time!

Electric Alice  [link]

purchases: 2

quality: very good

sizes: as estimated. 

website: Easy. Use online shopping chart to order.

payment: Paypal.

shipping: good, I think they've changed the shipping rates for the better since last time i ordered. If you bought smaller stuff before you had to ask for a lower rate, I think it's done automatically now.

communication: very good

comment: a very nice store with nice items and nice staff.

Clobba [link]
purchases: 1
website: Easy to navigate. Use order form and attach to email to order.
payment: Paypal
shipping: 3 weeks, with tracking number. The given site has very little info of the package whereabouts.
communication: So-so, they reply to every email, but I'm still not happy with their service. They have never e-mailed me about any status update, I had to email them once a month to ask and they always say "wait a little longer".
comment: My experience here is TERRIBLE. I don't like the fact that they defend themselves and their factories. I don't like to email back and forth an not getting anywhere. I payed extra for custom, I waited extra long for custom, I received a too short dress and they humiliate me by saying the only thing they can do is give me a 5$ refund (custom fee) when the reason why I placed an order in the first place is BECAUSE I could have it custom 8 cm longer which is dress cost+shipping+tax flushed down the toilet. NEVER AGAIN.

brand: dream of lolita
items: 2
quality: okay, the dress had some spots and the print some smaller defects. The bag is excellent.
sizes: ordered custom, but didn't receive custom. I was also disappointed that the bows were not at all like the picture. The picture had two big fabric bows, I received two tiny bows made of ribbon. To pathetic to even consider attach to the belly.




Cosmates [link]
purchases: 3 perhaps
quality: depends on the brand. but good so far (bodyline and Eva)
sizes: as estimated
website: easy to navigate, use online shopping chart to order.
payment: paypal
shipping: you can choose, I chose the cheapest one, everything arrived safely. However it took quite a while for them to send out my package.
communication: very good. They're English speaking, they always respond to e-mails and they act fast.
comment: I really like Cosmates despite the fact that they're retailers which add a lot to the price. However they have a better service than most. When a Bodyline skirt I ordered got ruined in the rain, they refunded me (something Bodyline themselves would never do).




Yesstyle [link]
purchases: 2
quality: okay, i find the fabric becomes pilling fast, which is sad.
sizes: has mostly asian sizes, but some things fit me too, just check the measurements.
website: easy to navigate. Use online shopping chart to order.
payment: paypal
shipping: fast and reliable
communication: very good, they act fast, i soon received an email one of the things i ordered was sold out and they refunded me fast.
comment: I actually like yesstyle even tho I'm a bit reserved about their quality.. but the carry several brands so i guess it may vary.




Dreamv [link]
purchases: 2
quality: I'm very split in my opinions. the bolero was wonderful, the maxi dress was a complete disaster (one million holes and the hems are falling apart.) I haven't used my bikini yet so the future will tell.
sizes: Wide range of sizes too choose from. L and LL is good for me!
website: Site is in japanese, thank you google translator! Use online shopping chart to order
payment: Credit/debit card
shipping: EMS, reliable.
communication: Difficult, they don't speak english and i don't speak japanese, but I recieved all confirmation emails and tracking number.
comment: I am very disappointed that the popular best seller would have such incredible low quality...




Onepi-c [link]
purchases: 2
quality: Varies. The skirts I have are great, the under-dress and blouse I bought was a little so-so about the quality. The bag's quality looks amazing so far. They seem to carry different brands when checking the neck tags.
sizes: One size, normally way too small, but since their clothing are so loose fit I can wear them :)
website: Site is in japanese, google translator is my best friend. Use online shopping chart to order.
payment: credit/debit card
shipping: EMS, reliable.
communication: difficult, they don't speak english and I don't speak japanese, but I recieved all confirmation emails and tracking number.
comment: It's very easy to order from this site with google translator. They have improved their site so there's not so many steps to complete anymore and you can shop without signing up :) I like this shop despite some quality flops ^^'




Ebay [link]
purchases: One million times.
quality: Depending on the seller.
sizes: n/a
website: Easy to find stuff, harder to find the buttons of reporting problems and give feedback.
payment: Paypal
shipping: Lottery
communication: Bad
comment: Three years ago Ebay was a fantastic place. Not anymore. I've had very bad experience with the sellers of ebay the last year. The communication is bad, I don't receive my items, I receive the wrong items and so on. The problems never ends. I totally give up on ebay. And the feedback system sucks. You can't even give neutral or negative feedback without receiving an email form the seller demanding you to change it. The whole thing is a joke.




Etsy [link]
purchases: About 30 times
quality: Good.
sizes n/a
website: Easy.
payment: Paypal.
shipping: Cheap, mostly kinda fast.
communication: Good.
comment: I find 99% of the sellers her very nice, and many of them like to surprise their customers with cute wrappings and extra gifts!